Financial and Cancellation Policies
We believe in transparency and convenience when it comes to your care. Below you'll find important information about payments, insurance, and appointment policies so you always know what to expect.
Payment & Insurance
- Payment is due at the time of service.
- We gladly accept cash, checks, Visa, Mastercard, Discover, American Express, and financing options available.
- Have dental insurance? We’ll handle the paperwork and submit claims on your behalf. Patients with insurance are responsible for their co-pay at the time of service.
- Need help managing costs for more extensive treatment? We offer CareCredit and Cherry financing options, including interest-free plans for qualified applicants.
Our team is happy to help you understand your benefits and make your care as affordable as possible.
Cancellations & Missed Appointments
We understand that life happens. If you need to cancel or reschedule, please let us know at least 48 hours in advance. This allows us to offer that time to another patient in need.
Missed appointments or last-minute cancellations may be subject to a fee.
If you have any questions about your upcoming visit, payments, or insurance, please don't hesitate to call—we’re always here to help.
Questions? We’re Here to Help!
Call our friendly team at (513) 734-2100 with any questions before your visit. We’re happy to walk you through anything you need.
